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01-14-2017 04:32 AM
hi ... i have a broplem with my laptop . ican't open bios update . windows+b i just have a black screen and nathing happend 😞 help plz
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Accepted Solutions
01-14-2017 04:04 PM
Hi @farhayy
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are unable to restore bios using the key combination.
I’d love to help!
Follow the steps in the below document to fix this issue.
If the issue persists, please let me know the exact issue you are facing and the model of your computer to assist you better.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
01-14-2017 04:04 PM
Hi @farhayy
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are unable to restore bios using the key combination.
I’d love to help!
Follow the steps in the below document to fix this issue.
If the issue persists, please let me know the exact issue you are facing and the model of your computer to assist you better.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
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