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Heron10 Student
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boa tarde! estou tendo problemas com o notbook, toda vez que ligo aparece erro operacional

Microsoft Windows 7 (64-bit)

Boa tarde! toda vez que ligo o meu pc, ele desliga sozinho e tenho que tentar mais de uma vez para liga-lo e quando consigo ligar aparece a mensagem antes de surgir a tela da hp a mensagem para buscar suport no sitio da HP pois está ocorrendo um erro operacional e gostaria de saber como corrigir esse defeito.

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boa tarde! estou tendo problemas com o notbook, toda vez que ligo aparece erro operacional

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