slowly_learning Honor Student
Honor Student
4 0 0
Message 1 of 8
705
Flag Post
HP Recommended

Solved!

boot device not found.

older hp probook 6560b
Microsoft Windows 7 (32-bit)
I planned to donate old laptop. I did a secure erase. Since then, I cannot get laptop to start up/boot. It just stays on black page with the no boot device install operating system on your hard disk. (3forget)
I thought I saw an error that said media test failure too.
There's no option to click on to preform a hard
Reset.
I reset it all to default settings.
I have ran the tests n it passed.
I reseated the hard drive.
There's no option to click on for system recovery.
any advice?
7 REPLIES 7
PhD Student
PhD Student
975 31 106
Message 2 of 8
689
Flag Post
HP Recommended

Solved!

boot device not found.

Hi

 

What program or app did you use?

What level/extent of erase did you do?

 

If you erased the entire disk then may account for your current difficulties.

Reply
0 Kudos
slowly_learning Honor Student
Honor Student
4 0 0
Message 3 of 8
686
Flag Post
HP Recommended

Solved!

boot device not found.

Bios I believe.Im pretty sure I wiped everything out.
Reply
0 Kudos
slowly_learning Honor Student
Honor Student
4 0 0
Message 4 of 8
685
Flag Post
HP Recommended

Solved!

boot device not found.

I did the secure erase in bios.
Reply
0 Kudos
PhD Student
PhD Student
975 31 106
Message 5 of 8
683
Flag Post
HP Recommended

Solved!

boot device not found.

Hi

 

Then it is my opinion that you have wiped the system, or at least access to the system, and probably removed all the partition data and contents thereof.

 

So it is wiped securely, but it's usefulness to a novice is now questionable.

 

So if you are donating to an organisation I would expect they could install a new OS etc and all will be well.

 

If in doubt please ask.

Reply
0 Kudos
PhD Student
PhD Student
975 31 106
Message 6 of 8
676
Flag Post
HP Recommended

Solved!

boot device not found.

Prego

Reply
0 Kudos
slowly_learning Honor Student
Honor Student
4 0 0
Message 7 of 8
625
Flag Post
HP Recommended

Solved!

boot device not found.

I did same exact thing. I can't see anywhere that hp can provide any recovery disks. I don't care about anything lost on laptop, I just want to get it working again. What are the best windows 7 reinstall, repair, recovery disks I can buy. Iv looked on e bay n amazon but Im unsure What to buy. Thanks in advance.
Reply
0 Kudos
PhD Student
PhD Student
975 31 106
Message 8 of 8
600
Flag Post
HP Recommended

Solved!

boot device not found.

Hi

 

This is what I would do, if you had donated the unit to me...

 

Sort out any BIOS issues download and create install BIOS

 

 

This package creates files that contain an image of the System BIOS (ROM) for the supported notebook models with a 68SCF or 68SCE family ROM. This package is used to flash the System ROM on support notebook.

This package includes several methods for updating the BIOS version as follows:

- Use the HPQFlash Utility to update the BIOS directly in a Microsoft Windows Operating System environment.
- Create a bootable USB Key to update the system BIOS.
- Use System Software Manager (SSM) to update the system BIOS on PCs in a network.

NOTE: To determine the ROM family and ROM date, press F10 on the notebook during startup to run the Setup Utility, and then view File/System Information.

 

Type:BIOS
Version:F.61 Rev.A(11 Jun 2015)
Operating System(s):
Microsoft Windows 7 Home Basic (32-bit) | View all
File name:sp72496.exe (22 MB) 
 

 

 

 

Use a Linux to examine the HDD, while I have loads, for this task I would probably go with either Knoppix  or Gparted Live and use Gparted to check if there was any remnants of partition info that could be recovered.

 

In your case there may be the need to ask again if this is the case.

 

Next I would determine what would be a good OS Windows 7 or 8 (OpenSuse 13.2 or Leap 42.1)and decide on how/where to source/buy an OS.  Almost any old PC from anywhere if it has a OS disk, charity/recycling shop or whatever.

 

Which we should come back to, once the BIOS and HDD circumstances are known.

 

NB: Knoppix is a fully fledged OS for troubleshooting and even ultimately installing, give it serious consideration please.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation