Muffin326 Honor Student
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can see mouse moving but my screen is blank

HP NOTEBOOK
Microsoft Windows XP

HI I can see my mouse moving but my screen is blank.  Even if I reboot It still come back blank

 

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Dean Dean
Dean
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can see mouse moving but my screen is blank

Hello @Muffin326 

 

Thank you for posting in the HP Support Community.

 

If you can see your mouse moving, this means the screen is dim/dimmed and just blank. The brightness may not be OK due to configuration or hardware problem.

 

Good news is that HP has created an official support video which describes all possible scenarios - please, watch it and follow the steps >> https://www.youtube.com/watch?v=xONrIMx6MTw

 

 

Let me know how it goes after that.

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