Muffin326 Honor Student
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can see mouse moving but my screen is blank

Microsoft Windows XP

HI I can see my mouse moving but my screen is blank.  Even if I reboot It still come back blank


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can see mouse moving but my screen is blank

Hello @Muffin326 


Thank you for posting in the HP Support Community.


If you can see your mouse moving, this means the screen is dim/dimmed and just blank. The brightness may not be OK due to configuration or hardware problem.


Good news is that HP has created an official support video which describes all possible scenarios - please, watch it and follow the steps >>



Let me know how it goes after that.

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Learn how to troubleshoot a dim display on your notebook with Windows 7 or 8. For other helpful videos go to or More support options for your printer are available at #HP #HPSupport #HPNotebooks SUBSCRIBE: ...
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