• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-19-2025 08:55 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i cant activate my windows account ,after hitting touble shoot it is saying 'unable to activate windows and i dont have any product key 

Category:
1 REPLY 1

‎02-20-2025 07:08 AM - edited ‎02-20-2025 07:08 AM

HP Recommended

Did your notebook come with Windows installed from HP, or did it come with FreeDOS?

 

If it came with Windows, there should be an OEM product key in the BIOS.

 

You can install the free Showkey Plus app from the Microsoft Store and if there is a Windows OEM product key in the BIOS you should be able to activate Windows with that key.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

If your notebook came with FreeDOS, you would have to buy a new Windows license and product key if you can't find the one you used to install Windows.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.