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HP Recommended
1HH25EA

Where can I buy a compatible charger for my laptop?

1 REPLY 1
HP Recommended

@MInoC 

 

The specs of your machine is

 

     https://support.hp.com/au-en/document/c05438102

 

It uses 65 W AC power adapter. It has A10 processor and does not have touch screen therefore you need

 

    65-W EM, for use in HP Notebook PC models part # 714635-850  which is not available from HP Partstore

 

              http://partsurfer.hp.com/Search.aspx?searchText=714635-850

 

Please try

 

          https://www.amazon.com/HP-Smart-EM-Adapter-65W/dp/B019Q6GFDO

 

Regards.

BH
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