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Student
Posts: 1
Member Since: ‎08-10-2016
Message 1 of 2 (112 Views)

compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

Product Name: compaq presario CQ57
Operating System: Microsoft Windows 10 (64-bit)

compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

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Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 2 of 2 (90 Views)

Re: compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt r...

Hi @anthonykwambini,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with logging into your computer. I will be glad to help you.

 

Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

Please look at the document for Computer Does Not Start (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Smiley Happy

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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