• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-11-2016 08:27 AM

HP Recommended

My notebook has been 'blue screened' by the latest Windows 10 update. I can't believe Microsoft has broken my perfectly working laptop...I have been told I need to 'configure the bios' whatever that means, as when I turn my computer on it won't read the recovery file on my USB. Does anyone understand any of this? Thank you for any help.

1 REPLY 1

‎11-11-2016 09:39 AM

HP Recommended

So you have a usb restore disk. And the system is not booting from it to reinstall Windows? 

 

That is a pretty old machine and whether it is actually "perfectly working" is really the issue. 

 

But you want to tap esc or F9 as you power up to get the boot option menu. Have the usb drive inserted in a usb port. Select the USB disk as the boot device and go from there. 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.