08-14-2019 10:54 AM
08-14-2019 10:57 AM
All the information you posted is meaningless -- because we can no long assist with BIOS password resets.
The original poster will need to contact HP directly and pay a considerable fee to get their motherboard replaced.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
08-14-2019 11:38 AM
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.