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HP Recommended

hp laptop delated all data on drive from bios

 

1 REPLY 1
HP Recommended

Hi @EDDIE500,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear that you are experiencing problems with your HP laptop. Typically, BIOS settings would not directly delete all data on a drive, but certain actions, like a factory reset or a secure erase, could lead to data loss.

If you believe data was deleted through the BIOS settings, it might involve actions such as restoring a system to factory defaults or changing boot or security settings that affect your operating system. Here are a few steps you might take to diagnose or resolve the issue:
 

  1. Check BIOS Settings: Re-enter the BIOS and check if any of the settings related to storage have been altered, especially options related to secure erase or data reset.
     
  2. Boot Order and OS Management: Verify the boot order and ensure it's set to boot from the correct drive where your operating system is installed.
     
  3. Potential Data Recovery: If data loss has occurred, you might consider using data recovery software or services to attempt to restore lost files.
     
  4. Consult the Manual: Review the user manual of your HP laptop for specific instructions on BIOS settings and troubleshooting.


If the data loss seems irrecoverable and was caused by a specific BIOS action, you might want to reach out to HP support for further assistance.

For detailed information on BIOS, you can refer to documentation like c07605278.pdf, which provides insights into BIOS functionalities and navigation.

Always ensure you have backups of your crucial data to minimize the impact of such incidents in the future. Please feel free to ask if you have more specific questions or need further assistance.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.