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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-11-2017 11:35 PM - last edited on ‎08-12-2017 02:16 PM by Retired

HP Recommended

hello guys, I am also in the same problem but I found a solution for part of it.....

 

So when I entered windows 10 the keyboard and mouse didnt work. Well

 

I went to  "add or remove programs" 

 

Search for Synaptics 

 

Delete it or remove it. 

 

I restarted my computer and now the track pad works. 

 

I got this idea from this article. In the article it talks about getting a new synaptic driver but I never got to that because deleting that part cleared up the issue. 

https://ilikekillnerds.com/2014/10/how-to-fix-hp-envy-m6-unresponsive-touchpad-issues/

 

 

Now if I could only solve the problem for the keyboard....

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