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silviopi
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Message 1 of 2
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Flag Post

download of drivers on pc

‎12-01-2020 03:03 AM - edited ‎12-01-2020 10:05 AM

HP Recommended
Product: Hp Laptop
Operating System: Microsoft Windows 10 (64-bit)

I usually find some difficulties when trying to download on my pc (a laptop model) certain drivers, I try to reach HP page regarding drivers download but I cannot find the particular type of driver I need; an exclamation mark stands in the device window, signalling that on the pc it is necessary to complete the quantity of drivers requested: how can I manage with the problem? Windows Update regularly works and also the HP support page shows that all updates have been downloaded.

The problem is that on HP page for driver download it is difficult to find some types of drivers, probably the solution for a direct download from common user of pc is to enable a simpler way to find the driver requested.

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Paul_Tikkanen
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Message 2 of 2
Flag Post

‎12-01-2020 07:56 AM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

PC notebook HP - Individuazione del numero o codice prodotto | Assistenza clienti HP®

 

If you post the hardware ID's for the devices that need drivers, I will see what I can do to help you find the drivers you need.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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