driver for my new M.2 isnot showing when I go to install a new drive

[Itech76]

trying to replace damaged M.2 with a new one and the drive is seen in the BIOS but not showing up in the install.  Can't find the right driver.  what i am installing is a Kingston NV3 PCLe 4.0 MVNEM.2

[Paul_Tikkanen]

Use the HP cloud recovery tool on another Windows PC to create a bootable USB recovery drive that will put the drive to the notebook's 'out of the box' condition.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You can download the software from the Microsoft store:

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

Since you have to use the utility on another PC, the tool can't detect your notebook's product number which is uses to select the correct factory image from the cloud recovery tool database, you have to manually enter your notebook's product number in the tool's search window in order to proceed.

Your PC's product number is 4N715UA#ABA

[Itech76]

I can't use the cloud recovery because the computer will not boot.  the drive does not show up when I try to install the OS / Windows 11 / I am trying to find the driver for the new M.2 storage device but Kingston says look at HP and with HP i was able to find only the realteck card readers.  I tried intel rapid software but that did not work unless I did not have it  extracted correctly.  I downloaded this file from HP SP136220 and extracted it to the thumb drive I used to boot with but it did not have the correct driver.  any ideas on hoe to resolve this issue?

[Paul_Tikkanen]

I don't understand the problem.

You use another Windows PC to create the recovery media with and then boot from that.

Clearly you are able to boot from a plain W11 USB installation flash drive, so why can't you boot from the cloud recovery media?

In any event, the IRST drivers I zipped up and attached below normally work on all Intel platforms with 11th > 13th gen core processors.

[Itech76]

Thank You

[Paul_Tikkanen]

You're very welcome.