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‎06-20-2013 07:50 AM

HP Recommended

HI. i bought a laptop HP pavilion g6 2332 sa with windows 8. But i don`t like w8, so i deleted w8 and installed windows 7. Now i can`t find any drivers for my laptop for w7...:smileysad: please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2013 10:59 AM

HP Recommended

ethernet controller:

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56680.exe

 


network controller:

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

pci device:

ftp://ftp.hp.com/pub/softpaq/sp56001-56500/sp56467.exe

 

sm bus controller:

http://www2.ati.com/drivers/13-4_vista_win7_win8_32-64_sb.exe

 

usb controller:

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57026.exe

 


unknown device:

http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58423.exe

or

ftp://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe

 

 

 

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

View solution in original post

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23 REPLIES 23

‎06-20-2013 09:06 AM

HP Recommended

If you need drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎06-20-2013 10:05 AM - last edited on ‎02-23-2017 07:48 PM by HP Administrator

HP Recommended

Your HP Pavilion g6-2332sa Notebook Computer is almost identical to my sister-in-law's HP Pavilion g6-2210us Notebook Computer. You can read and follow the information posted in this HP forum thread entitled "g7 2233 missing drivers after windows 7 ultimate 64-bit clean install" assistnace with your issue.

 

The Windows 8 64-bit drivers listed for both computers are almost the same. I installed Windows 7 64-bit on her computer about a month ago and used the following multi-sourced drivers;

 

AMD Chipset Driver (USB 3.0, SM Bus, etc.)

AMD Catalyst Display Driver

Realtek FE Family LAN Driver <select download location for 5th item down list>

Realtek PCIe RTS5229 Card Reader Driver <select download location for 2nd item down list>

HP sp54972 Atheros 5xxx/9xxx WLAN Driver

HP sp59620 IDT HD Audio Driver

HP sp58539 Synaptics PS2 Touchpad Driver

HP sp60051 CoolSense

and from Windows Update "HP Mobile Data Protection Sensor"

 

It is possible that the WLAN chipset on your machine is different and may require the use of one of the other drivers.

 

I also update updated the Synaptics driver to v16.2.21 from the Synaptics website. Some of the above drivers may require the HP Software Framework sp59202. Additionally, the WebCam requires the "VideoCM" package from the "SWsetup" folder in the original Windows 8 install and CyberLink YouCam sp59986.

 

When finished, there were no unknown device on her system.

 

Please send KUDOs

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
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‎06-20-2013 10:48 AM

HP Recommended

Hi again )

 

ethernet controller

PCI\VEN_10EC&DEV_8136&SUBSYS_188F103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_188F103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200


network controller

PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280


pci device

PCI\VEN_10EC&DEV_5229&SUBSYS_188F103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_188F103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00


sm bus controller

PCI\VEN_1022&DEV_780B&SUBSYS_188F103C&REV_14
PCI\VEN_1022&DEV_780B&SUBSYS_188F103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05


usb controller

PCI\VEN_1022&DEV_7812&SUBSYS_188F103C&REV_03
PCI\VEN_1022&DEV_7812&SUBSYS_188F103C
PCI\VEN_1022&DEV_7812&CC_0C0330
PCI\VEN_1022&DEV_7812&CC_0C03


unknown device

ACPI\HPQ0004
*HPQ0004

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‎06-20-2013 10:59 AM

HP Recommended

ethernet controller:

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56680.exe

 


network controller:

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

pci device:

ftp://ftp.hp.com/pub/softpaq/sp56001-56500/sp56467.exe

 

sm bus controller:

http://www2.ati.com/drivers/13-4_vista_win7_win8_32-64_sb.exe

 

usb controller:

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57026.exe

 


unknown device:

http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58423.exe

or

ftp://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe

 

 

 

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎06-20-2013 11:45 AM

HP Recommended

tnx a lot guys! 

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‎12-13-2013 05:57 AM

HP Recommended

Hi,

 

I have the exact same issue and have everything working on Windows 7 apart from the keyboard.  Can anyone help me find one for Windows 7?

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‎12-16-2013 10:23 AM - last edited on ‎04-20-2016 10:56 AM by HP Administrator

HP Recommended

Hello mrmattl

 

I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.

 

How Do I Find My Model Number or Product Number?

http://support.hp.com/us-en/document/c00033108

 

Is the Windows Version on My Computer 32-bit or 64-bit?

http://support.hp.com/us-en/document/c02033168

 

I would like to thank you for posting on the HP Forums. Have a great day!


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
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‎01-03-2014 08:12 AM

HP Recommended

Thanks Dunidar - managed to sort the keyboard issue and found most drivers I required from this thread.  I now have an issue with audio though - the driver loaded successfully (IDT High Definition Audio Codec) but I get no bass sound through the laptop speakers.  It sounds fine through headphones though.  Playing with sound or Dolby equaliser settings appears to make no difference.

 

Any ideas anyone?!

 

Model is Pavilion G6-2332sa, product no. D0X72EA#ABV

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‎05-27-2014 10:50 AM

HP Recommended

hi qw7 ive got a hp pavilion g6-2332sa did them drivers work for u asive got windows 8 and i really wood like windows 7 on can you help thanks

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