03-05-2012 01:26 PM
Computer is a dv4-1551dx using factory restore disk. On a side note I have restored successfuly before with the same disk about a year ago.
03-06-2012 08:13 AM
I'm actually having the same exact issue on my dv6-6135dx. I've never run the repair before but this is the error I keep getting. I had to repair bc I wanted to partition my hard drive to run linux as dual boot. Somewhere along the lines I managed to mess it up. When I got the recovery disc, I install and keep running into this. Tried about 4 times.
Any solutions or help at all?
04-04-2012 03:50 PM
Hey, i was having the same error as you have been having and i called hp and got a great answer. This is the whole truth and nothing is left out: the reason you are getting this error or any error after it (like i got 3 lines of errors all relating to the C: drive and installation) is because of 2 things: 1)your computer is damaged in some way or 2)one of the disks is broken, scratched, etc. The hp guy said that it broke down into a 90/10%-90% is that something is wrong with the cd's and 10% is that there is something wrong with the computer. He said that if this ever happens you should contact hp and that they will send you a new disk-meaning that it is 1 disk or up to 3(like what i had to do)I hope this helps.
10-10-2012 09:08 AM
I see everyone is having the same problem, and HP Tech Support is no help at all. Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery. Worked for me and it only took me 3 weeks to figure it out lol.
05-23-2013 09:41 AM
Resetting the BIOS to factory defaults worked for me also. That makes no sense, the error log from the failed first restore attempt showed that there was an issue installing the SATA controller driver.
Not sure I would have tried that, thanks Ohickman!
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