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HP Recommended
L0Q2OUA#ABA

Laptop will not boot. I ran the onboard system diagnostic tests and got error code 

MOE3TT-7T6AAH-MFPWMF-60TE03. It's HP 15 notebook PC

3 REPLIES 3
HP Recommended

@420wizard 

The tool we use to translate the codes says the one you provided is invalid -- so we can get no reading on it.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

What about error code: 0xc0000225

HP Recommended

Hi, @420wizard 

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
M0E3TT-7T6AAH-MFPWMF-60TE03OKXXXXXXXXXX12/2/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will have to install a new hard drive and reinstall the operating system.

 

The other code you posted,  0xc0000225, occurs when system files on your PC are corrupted, or because of faulty hardware (the hard drive in this case).

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing solid state drive (SSD).

 

After you replace the drive, you can reinstall W10 by making bootable installation media using the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 15-f337wm Software and Driver Downloads | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.