11-09-2019 07:14 AM
every time i switch on my pc it goes to hp pc hardware diagnostics uefi
11-12-2019 04:04 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is booting hardware diagnostic screen.
Don’t worry, I assure you I will try my best to get this sorted.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
Meanwhile, I recommend you follow the steps in the below video and restore BIOS defaults and check if it helps.
If you continue facing the issue then, update the BIOS from the below link.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee