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‎11-09-2019 07:14 AM

HP Recommended
Product: pavilio g6
Operating System: Microsoft Windows 10 (64-bit)

every time i switch on my pc it goes to hp pc hardware diagnostics uefi

1 REPLY 1

‎11-12-2019 04:04 AM

HP Recommended

@ashang,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is booting hardware diagnostic screen.

 

Don’t worry, I assure you I will try my best to get this sorted.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?

Meanwhile, I recommend you follow the steps in the below video and restore BIOS defaults and check if it helps.

 

https://www.youtube.com/watch?v=2T6Y03295J4

 

If you continue facing the issue then, update the BIOS from the below link.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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