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‎03-22-2024 08:31 AM

HP Recommended
Product: HP All-in-One 24-f022la
Operating System: Microsoft Windows 11

fallo (Q4KTSM-000C2J-GXPS3A-61S913) en Comprobación de la unidad de disco duro

Category:
2 REPLIES 2

‎03-22-2024 09:19 AM

HP Recommended

Enter the required information at the link below and it should provide a general report regarding the problem and the most likely way to fix it.

 

HP Customer Support - Service Center

 

When you get a disk failure code you will have to install a new hard drive and reinstall the operating system.

 

It could also be that the M.2 Intel Optane memory has failed which causes the hard drive to stop working.

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‎03-22-2024 11:51 AM

HP Recommended

Hi @acalisin01 !

Thank you for visiting our English HP Support Community.

We advise you to post your question/replies in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen Thank you as always, Paul! 🙂


Regards,
MayS. 

I work on behalf of HP
1 person found this reply helpful
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