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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Pavilion m6
Microsoft Windows 10 (64-bit)

hello i have a huge problem i kept on reading hp support answers for the fingerpint issue but it couldnt be fixed on my laptop i dont know why. My problem starts when i a did a format for my laptop and had new windows which is 10 and 64bit most of  the drivers of the hp were gone so i downloaded hp cool sense and beats audio speaker and hp simple pass,and digital persona. when i open hp simple pass identity protection it says the fingerprint reader is not connected connect the reader. I tried to uninstall it from the device manager and reboot my laptop i have tried many things but they would not work please help me what can i do?

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