11-08-2017 07:08 AM
Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - there are a couple of options.
- Contact HP Support starting on the link below.
- Alternatively, you may still be able to remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.
The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly - see Page 55 of your Maintenance & Service Guide.
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Windows Insider MVP
11-11-2017 10:32 AM