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Message 1 of 10
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Solved!

forgotten admin password

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Pavilion entertainment PC
Microsoft Windows Vista (64-bit)

Forgotten admin password, cannot boot

9 REPLIES 9
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49,520 49,455 9,899 16,784
Message 2 of 10
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Hi,

 

There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

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Thanks for your suggestions..I have tried the f11 route but the requires password box keeps coming up. I do not have recovery disc.

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Hi,

 

If a password prompt is coming up at boot, it's probably a power on password.

 

If that's the case, at the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

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Hi

it says system disabled 07032

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Hi,

 

Enter       nlqw

                     or

               qqqrnkj

 

Regards,

 

DP-K

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Windows Insider MVP

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nlqw worked, I am now at the password page for windows vista and want to recover my password please

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Hi,

 

That's good to hear :generic:

 

Unfortunately, I won't be able to help you regarding the Windows Log-on password, as I mentioned previously, there is a general policy on the Forum not to provide methods to bypass this.

 

If the recovery partition isn't functional ( tap f11 at boot ), you could ask a local computer shop to reset this for you.

 

Additionally, you may be able to order recovery media from a 3rd party, depending on where in the world you live - an example in the US would be http://www.computersurgeons.com/default.aspx

 

Regards,

 

DP-K

 

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Thanks you have been really helpful - I will get to a repair shop before I wreck it!

Cheers

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You're more than welcome :generic:

 

All the best,

 

DP-K

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Windows Insider MVP

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