hard disk not found

[anasianhuman]

I was doing work when suddenly it showed blue screen and then after it restarted it just didn't open and showed me: "boot device not found' after that I went to searched yt tutorial and they generally asked me to put legacy on a setting, but I input all the steps in and there wasn't a legacy option. I tried the ai customer support and it wasn't effective. Can anyone give me tips on how to deal with this situation. 

[Garp_senchau]

@anasianhuman,  Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

1. Turn off the computer and wait five seconds.
2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
4. Press f10 to Save and Exit.
5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[anasianhuman]

I have already tried resetting it to default and it still doesn't work. I pressed f2 to check for hard drive or hard disk test (I forgot) , but it says there isn't one on the laptop. I searched on YouTube about it and it told me to reseat the hard drive. 

[Garp_senchau]

Hey @anasianhuman, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,