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alfq
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Message 1 of 2
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hdd refit

hp envy17
Microsoft Windows 10 (64-bit)

when installing new hdd laptop says disc not detected

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

hdd refit

@alfq,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the product number for your computer?
  • Are you installing a new hard drive?
  • Are you adding a second hard drive?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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