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‎06-21-2017 10:45 AM

HP Recommended
Product: HP 10-p010nr
Operating System: Microsoft Windows 8.1 (64-bit)

I have a Bios password that I cant remember and I tried 3 times and got System Disabled A [75F62F38] What can I do to get past this? None of the data is important here I just want to get it back to basic working condition so I can browse the web on it again. It's an HP P010NR Windows 8.1 64 bit.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2017 11:03 AM

HP Recommended

@DogBytesCompute

 

Sorry but we do not have a pass code generator for HEX codes yet.

 

You will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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2 REPLIES 2

‎06-21-2017 11:03 AM

HP Recommended

@DogBytesCompute

 

Sorry but we do not have a pass code generator for HEX codes yet.

 

You will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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‎06-21-2017 01:54 PM

HP Recommended

Alright. Thanks for trying. I will contact them then.

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