RKV1 Honor Student
Honor Student
3 0 0
Message 1 of 4
Flag Post

hp 15 system disable

hp 15-r014 tu
Microsoft Windows 8.1 (64-bit)

PLEASE HELP I AM HAVING SYSTEM DISABLED [i 86048769]. I FORGOT admin password

 

3 REPLIES
HP Support Agent
HP Support Agent
12888 889 1322
Message 2 of 4
Flag Post

hp 15 system disable

Hi! @RKV1, Thanks for stopping by the HP Support Forums!

 

I understand your laptop is locked with Administrator or power on password.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

The administrator or power-on password prevents anyone from starting the computer until they enter the proper password. With the power-on password enabled, the screen remains black, and you are prompted to enter a password as soon as you turn on the computer. The power-on password is set (enabled or disabled) in the System BIOS option window. By default, the power-on password is turned off.

 

If you have tried entering the password more than 3 times the password will get locked and you have to contact HP support for service options.

 

If the issue persists please contact HP.

 

Link to contact HP.

 

Also, Refer this article to know more information about power on passwords.

 

However, you can enter the following code and check if it helps.

 

39920369

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps!

Have a great day ahead! :)

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

MrRobot
I am an HP Employee

Reply
0 Kudos
RKV1 Honor Student
Honor Student
3 0 0
Message 3 of 4
Flag Post

hp 15 system disable

I know power on password which is 227159.
I don't know admin password.
Your given code does not help.
I want to know admin password which I forgot to disable the prompt for asking password at startup and to go in BIOS setup.
Can anyone help me.
Reply
0 Kudos
RKV1 Honor Student
Honor Student
3 0 0
Message 4 of 4
Flag Post

hp 15 system disable

Without admin password I can't go in "BIOS setup".
If there is a way to go into BIOS setup and disable this admin password at boot on then plz reply.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation