i have lost total control of my notebook and i cannot get it back! it is full of root kits, pci root kit, shadow root kit, boot kit and system kits ive always had an anti virus but ive ever seen anything like this before i have reinstall both HP recovery tool and Win 10 with zero progress! i bave updated the bios and even switched my hard drive tbey still control my PC, someone please help ive tried Malaware, AEG and Tskill and so far no help still
Sorry, I don't believe the situation you are describing. Viruses are contained entirely in the filesystem on the drive. They have NO capability of leaping through the air from one physical drive to another! Wiping a drive is sufficient for removing all viruses and traces of them.
One of two things is happening:
1) The tools you are using to report viruses are faulty and giving you bad information
2) You are creating media from an infected PC and when you then restore that PC and reinsert that media, you are transferring the infection BACK to that PC.
***If my post helped, click the White thumbs-up symbol to say thanks***
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
it has got to be in the bios, that is the only place for it ti be and yes i firmly believe i have a hacker not just a virus i would not believe it myself if i wasnt seeing it while trying to work everyday! The bios hack spreads through the memory and the mother board but never shows up on the disk that is all it can be at this point but i have reinstalled so many OS and HP recovery and still have the exact same issue also i have a hacker not a virus and im attaching a link about the Bios root, its one of the hardest to detect and destroy which is why im here https://www.blackhat.com/presentations/bh-europe-06/bh-eu-06-Heasman.pdf
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".