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HP Recommended
HP omen 15 ceOxx gtx1050
Microsoft Windows 10 (64-bit)

after updating my computer i turn it off and next day when i open it its all black screen so i plug it in to external monitor and its working . i tryd to reinstall the graphic (nvdia1050) from the device man and restart it didn't work .. so i know i must reset the bios but for the last time i want to update my drive but i accidntaly click the disable and thats where the real problem started the screen went black .  i disassmble the laptop to look for any sign of cmos battery but no cmos nore jumper reset pin.. any help pls.. 

1 REPLY 1
HP Recommended

@X10

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

You mentioned that the external monitor works fine. If that's the case it's unlikely to be an issue with your Graphics Card. This seems to be an issue with the Notebook display since the external monitor is working

 

Tried getting to BIOS and check if that works

 

I suggest you contact HP Support for Service Options
 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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