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HP Recommended
HP Pavilion - 15-au171sa
Microsoft Windows 7 (64-bit)

hi,

bought a new lap top with windows 10, I was told it would run all my software no problem.

software runs but not correctly.errors in calculations and more. there is no patch yet for the software and

 as software cost ££££ `s ive installed win 7 but drivers missing. cant find them . tried from various sources but keeps coming up with "this computer does not meet the minimum requirements for this software" when in try and install the chipset drivers from intel.

missing

chirset drivers

ethernet controller

network controllerpci data aquisition controller

universal serial bus controller

and more

 

graphics adapter drivers

 

monitor drivers,

 

 

many more.

 

please help, as it feels like i`ve been miss sold.

i`ve been back to the shop and  they take no responsability and as i`d installed my software on it they wont take it back.

 

help please.

I love the laptop, just not windows 10 yet.

 

best regards

Wingnut

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @wingnut101c :

 

I'll do what I can to help...

 

Chipset driver:  Download and install the 2nd driver down on the left side of the page and restart the PC.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

Graphics:  Read the last reply at the link below for how to modify the W10 driver to work on W7. 

Use the one the person posted, and see if it works on your notebook.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/...

 

Audio:  Accept the agreement.  Download, and install the 2nd driver on the list and restart the PC.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

USB3:  Download, unzip and run the setup application from the link below.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

ethernet controller:  Download, unzip and run the setup application from the 2nd file listed at the link below...

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Card reader:  Download, unzip and run the setup application from the 1st file listed at the link below...

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Network Controller: 1st driver on the top left is for 64 bit.

 

https://downloadcenter.intel.com/download/26784/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-...

 

Bluetooth:  1st driver on the top left is for 64 bit.

 

https://downloadcenter.intel.com/download/26666/Wireless-Intel-Wireless-Bluetooth-for-Windows-7-?pro...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78364.exe

 

pci data aquisition controller:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

View solution in original post

8 REPLIES 8
HP Recommended

Did you perhaps consider coming here to ask before you installed Windows 7? Cause if you had we would have told you drivers were going to be a problem. Intel and Microsoft do not want you running Windows 7 on rthe Kaby Lake (7th gen) platform. It would probably be easier to get your software running under Windows 10 than to put Windows 7 on the laptop. 

 

But I am going to see if I can get the heavy artillery in here

 

@Paul_Tikkanen

 

Can you help with drivers? Kaby Lake, Intel HD620 video

HP Recommended

Hi, @wingnut101c :

 

I'll do what I can to help...

 

Chipset driver:  Download and install the 2nd driver down on the left side of the page and restart the PC.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

Graphics:  Read the last reply at the link below for how to modify the W10 driver to work on W7. 

Use the one the person posted, and see if it works on your notebook.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/...

 

Audio:  Accept the agreement.  Download, and install the 2nd driver on the list and restart the PC.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

USB3:  Download, unzip and run the setup application from the link below.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

ethernet controller:  Download, unzip and run the setup application from the 2nd file listed at the link below...

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Card reader:  Download, unzip and run the setup application from the 1st file listed at the link below...

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Network Controller: 1st driver on the top left is for 64 bit.

 

https://downloadcenter.intel.com/download/26784/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-...

 

Bluetooth:  1st driver on the top left is for 64 bit.

 

https://downloadcenter.intel.com/download/26666/Wireless-Intel-Wireless-Bluetooth-for-Windows-7-?pro...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78364.exe

 

pci data aquisition controller:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

HP Recommended

Hi,

That was quick!

 

ok i`ll whatyou poated , Many Thanks for the quick response!!

 

Unfortunately , no patch for windows 10 is available , so i`m stuck , and need to get this working (if i can)

 

 

Thankyou for your both your help .

HP Recommended

You're very welcome.

HP Recommended

hi,

awsome all drivers worked except graphics . Many thanks!!!

 

think the problem is with the device id, as i`ve checked the edited file and its fine.

I cant get the device id as its a fresh install and it wont detect it, are there any generic id`s that will work .

br

Wingnut

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Substitite the hardware ID in the modified graphics driver folder with the graphics adapter your notebook has.

 

To find the hardware ID go to the device manager and click to expand the Display Adapters device manager category.

 

Click on the Standard VGA Adapter, and use this guide for how to find the hardware ID for it.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

HP Recommended

Hi,

worked brillant!

Thankyou so much.

really appreciate  your help.

Br

Wingnut

HP Recommended

You're very welcome.

 

Enjoy!

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