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01-12-2021 02:21 AM
Product: HP Spectre x360
Hello, my HP spectre laptop will not turn on. Last year it suddenly stopped working when I was halfway through my dissertation and it was only a few years old. I have heard a lot of complaints about this laptop about product recalls due to the motherboard burning and I have been told that I may have a similar issue. I have now bought the newest HP Spectre as needed for my studies, however I wish to fix my old one as it was expensive and has a lot of work left on it
1 REPLY 1
01-16-2021 08:00 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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