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HP Spectre x360

Hello, my HP spectre laptop will not turn on. Last year it suddenly stopped working when I was halfway through my dissertation and it was only a few years old. I have heard a lot of complaints about this laptop about product recalls due to the motherboard burning and I have been told that I may have a similar issue. I have now bought the newest HP Spectre as needed for my studies, however I wish to fix my old one as it was expensive and has a lot of work left on it

1 REPLY 1
HP Recommended

@Ally15

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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