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Member Since: ‎04-20-2017
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hp startup password for g62-355dx

Product Name: G62-355DX Notebook
Operating System: Microsoft Windows 7 (32-bit)

I am helping a friend who owns a G62-355DX Notebook which is sudddenly asking for a "startup Password" after crashing due to a dead battery.  I tried at password suggested in another post for model 2000 which did not work.  There are no passwords set in the bios, and this "startup" password is not a windows password.  Any ideas

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Re: hp startup password for g62-355dx

@triscot

 

That is a SYSKEY password??? "Related to a SCAM."

 

Read this.

 

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Startup-password/m-p/6086187#M111775

 

REO

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Provost
Posts: 16,644
Member Since: ‎07-18-2011
Message 2 of 6 (181 Views)

Re: hp startup password for g62-355dx

@triscot

 

Does it look like this???

 

original[1].jpg

 

REO

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Tutor
Posts: 4
Member Since: ‎04-20-2017
Message 3 of 6 (171 Views)

Re: hp startup password for g62-355dx

Yes

Tutor
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Member Since: ‎04-20-2017
Message 4 of 6 (165 Views)

Re: hp startup password for g62-355dx

The screen capture is exactly the place where I am struck.  Any ideas what the password might be.

Provost
Posts: 16,644
Member Since: ‎07-18-2011
Message 5 of 6 (164 Views)

Re: hp startup password for g62-355dx

@triscot

 

That is a SYSKEY password??? "Related to a SCAM."

 

Read this.

 

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Startup-password/m-p/6086187#M111775

 

REO

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Tutor
Posts: 4
Member Since: ‎04-20-2017
Message 6 of 6 (140 Views)

Re: hp startup password for g62-355dx

 Confirmed scam thanks to REO51ST also thanks to REO51ST to pointing me in right direction for fix

https://fixedit.itxpress.biz/2015/01/16/unlocking-after-the-microsoft-support-phone-scam/

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