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HP Recommended
HP Laptop PC 15s-du3000
Microsoft Windows 11

help: i can't see any other disks whenever try to install new windows from booting usb

1 REPLY 1
HP Recommended

See if the drivers I zipped up and attached below work for you allow Windows to find the drive to install on.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

 

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