i have problem with authorization of files sp64144.exe hash(md5)

[thinker71001]

sp64144.exe (HP 3D DriveGuard / ProtectSmart Hard Drive Protection) (yes i got ACPI\HPQ0004\3&11583659&0)
the hash(md5) of sp64144.exe from official site site https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.html
is not the same after downloading from official site https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe
I checked two other drivers from site and each had the correct hash but not this one
also where i can see what and where exe driver installer download every single file?
thank you in advance

[zoey7886]

@thinker71001, Welcome to the HP Support Community!  

Thanks for reaching out about your query!

We're thrilled to have the opportunity to assist you and provide a solution.  

I hear you — it can feel unsettling when the numbers don’t line up, especially with something as sensitive as driver installation. You did the right thing by double-checking the hash.

A couple of things you can try:

Clear the slate – delete the copy you already downloaded, then re-download sp64144.exe using a fresh browser session, preferably with cache cleared or even a different browser/network. Sometimes downloads get corrupted mid-stream.

Check the source – make sure the link you’re using is exactly the HP FTP link (no redirects or mirrors). Stick to ftp.hp.com only.

Compare with HP SoftPaq Download Manager / HP Image Assistant – these tools not only fetch the right driver, but also verify and unpack the files cleanly, so you don’t have to second-guess integrity.  

Hope this helps! 

Take care, and have an amazing day!  

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