09-08-2016 11:10 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand that your laptop is not working correctly.
Can you please elaborate the issue and tell me what is going with your laptop. i.e. Any error messages that you get, Is the unit not booting or is the unit not powering on etc.
Have a great day!
I am an HP Employee
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