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‎01-24-2021 02:50 PM

HP Recommended
Product: HP Pavilion x360 Laptop - 14-dh2075
Operating System: Microsoft Windows 10 (32-bit)

checked warranty date, hp has the following:

Start Date May 20, 2020

End Date June 23, 2021

we purchased this from bjs on 10-10-2020

how do i get this corrected?

2 REPLIES 2

‎01-24-2021 03:08 PM

HP Recommended

Hi:

 

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the longer the PC is in a retailer's warehouse, the less time remains on the warranty.

 

You can get the warranty start and end dates corrected by:

 

1. Submitting an online warranty dispute form.

 

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP® Customer Support

 

2. Contact HP customer services and speak to a customer services rep to get the warranty start and end dates adjusted.

 

Contact HP | HP® Official Site

Was this reply helpful? Yes No

‎01-24-2021 03:12 PM

HP Recommended

Dispute your warranty under hp warranty support page 

follow link: HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP® Customer Supporthttps://support.hp.com/us-en/document/c05084516 

 cheers,

            Md Afzal

Md Afzal
Was this reply helpful? Yes No
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