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HP Recommended
HP EliteBook 840 G4
Microsoft Windows 7 (64-bit)

Hi everyone. 

 

Need some help installing Windows 7 x64 enterprise in a EliteBook 840 G4 . I found only Windos 10 drivers, I have to deploy windows 7 on it as we stiil using windows 7.

 

Has anyone had the same problem? and how to solve it.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Windows 7 is not officially supported on the EliteBook 840 G4.

 

The Customer Advisory below explains why.

 

https://support.hp.com/us-en/product/hp-elitebook-840-g4-notebook-pc/11122291/document/c05338055/

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.

View solution in original post

6 REPLIES 6
HP Recommended

Everybody has the problem as Microsoft specifically does not want users to install Windows 7 on the Kaby Lake (7th gen) platform. Did you get Windows 7 installed? That is a good start as you have to use some special modifications of the installer to install from USB. 

 

The video driver has been the big issue. @Paul_Tikkanen has provided a link to working drivers for the Intel HD620 for Windows 7 on the 7th gen systems. 

 

There are also workarounds posted out there. The latest Intel drivers will not install with the downloaded .exe but supposedly can be force installed on the 7th gen platform. 

HP Recommended

Hi Huffer, 

thanks for your reply, I would like to ask you if it possible to provide me the link to @Paul_Tikkanen provided link to working drivers for the Intel HD620 for Windows 7 on the 7th gen systems becuse I could not find it.

thanks

HP Recommended
HP Recommended

Windows 7 is not officially supported on the EliteBook 840 G4.

 

The Customer Advisory below explains why.

 

https://support.hp.com/us-en/product/hp-elitebook-840-g4-notebook-pc/11122291/document/c05338055/

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
HP Recommended

Hi   Paul_Tikkanen,

 

thanks for your reply I have tried the solution for installing the display driver and it works fine. from the other hand after installing the updates a message with hardware not supported start with appearing.

 

So, I suppose that even if we could manage installing windows 7 on that type of hardware the working operation will not be as smooth as expected.

 

as a conclusion if I prepare this laptop for my selfe and I want to install windows 7 I will follow your instruction, and if I prepare it for a company I will follow the formal way which is this hardware does not support windows 7

 

many thanks for you support.

HP Recommended

You're very welcome.

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