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‎09-30-2025 08:15 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Pavillon 17" Notebook, X64, AMD A10-8700 running Windows 10

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1 REPLY 1

‎10-03-2025 02:50 AM

HP Recommended

@Bc416, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

A Windows 10 update causing a restart-repair loop is frustrating, but we can try a few proven steps to recover your HP Pavilion 17 Notebook.

Important: Before proceeding, ensure your data is backed up if possible.

Step-by-Step Recovery Options

Option 1: Perform Startup Repair from Recovery Environment

  1. Power off the laptop completely.
  2. Power it on and immediately press F11 repeatedly until the HP Recovery Manager or Windows Recovery Environment loads.
  3. Choose Advanced Options > Startup Repair.
  4. Let Windows attempt to fix the boot issue.

If this fails, proceed to Option 2.
 

Option 2: Use System Restore

  1. From the same Advanced Options menu, select System Restore.
  2. Choose a restore point before the update was installed.
  3. Follow the prompts to restore Windows.

Option 3: Boot into Safe Mode

  1. From Advanced Options, go to:
    • Startup Settings > Restart
    • Then press 4 or F4 to boot into Safe Mode.
  2. Once in Safe Mode:
    • Open Settings > Update & Security > Windows Update > View update history
    • Click Uninstall updates and remove the most recent update.

Option 4: Use HP Cloud Recovery Tool (if nothing else works)

If recovery options fail, you can reinstall Windows using HP’s official recovery tool:

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You’ll need:

  • A working PC
  • A USB drive (32GB recommended)

Additional Tips

  • If F11 doesn’t work, try creating a Windows 10 installation USB using the Microsoft Media Creation Tool and boot from it to access recovery options.
  • To boot from USB: Power on and press Esc > F9 to select boot device.

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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