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HP Recommended

hi i have a lapptop it not working it seem dead but it still under warranty. please we need to someone to come and collect it from us or send it for fix. under warranty.

1 REPLY 1
HP Recommended

@Sollatek 

 

Welcome to the HP Community Forum.

 

Telling us won't work for this --

Our HP Community user forum is not HP Support.

What?

The HP Community happens to be embedded in the HP Website -- HP Support is an actual department in HP.

 

What to do?

Submit a warranty repair case to HP Support.

 

HP Support – Hardware / Technical Support for Devices in Warranty

 

Registered Devices in Warranty:  Select a method and contact HP Support…

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

  • Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

  • Some regions display phone / chat contact information only after the case is submitted online

 

  • Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
  • HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
  • If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

  • HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions  – might have been taken over by thieves. 
  • Do not be a victim. 
  • Stay vigilant.

 

===============================

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 HP Product Home

Enter the device type and model name of your HP device

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.