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‎08-28-2019 12:52 PM

HP Recommended
Product: HDX 16-1160US
Operating System: Microsoft Windows 10 (64-bit)

After performing a clean install of Windows 10, the laptop turns off "on its own" (not a shutdown, but a power off).  This was not an issue when Windows 7 was previously installed, although the HDX 16-1160US does run hot.  Win10 did not give any errors following the installation (e.g., video and sound seem ok).  Any suggestions for stabilizing the Win10 system ?

1 REPLY 1

‎08-29-2019 04:25 AM

HP Recommended

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