my laptop ask me startup when i open the laptop

[Jemalt]

how to open my laptop it asked me in order to open please visit hp startup

[VikramTheGreat]

Hi @Jemalt,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When your HP laptop says “please visit HP Startup” or shows a message about HP Startup or Sure Start, it usually means the system is in a firmware recovery or security mode and cannot boot normally.

Steps to Open Your Laptop (Boot It Up)

1. Perform a Hard Reset

• Disconnect the charger and remove any external devices.
• If the battery is removable, take it out.
• Press and hold the power button for 30 seconds.
• Reconnect the charger and try powering on.

2. Run HP BIOS Recovery

• Press and hold Windows + B, then press the power button for 2–3 seconds.
• Release the power button, but keep holding Windows + B until you see the BIOS recovery screen.
• Follow the on-screen instructions to repair the BIOS.

3. Update BIOS After Recovery

• Once the laptop boots, go to Official HP® Support.
• Enter your laptop model and download the latest BIOS update.

4. If It Still Shows HP Startup Message

• This may indicate a firmware integrity issue or TPM security lock.
• Contact HP Support for assistance with Sure Start recovery or BIOS reflash.

👉 HP Sure Recover Administrator Guide

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat