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HP Recommended

Considering that the notebook is eight years old, the possibility that the wifi adapter no longer work does exist.

 

You might just consider buying a USB wifi dongle. They are quite cheap.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01
PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C
PCI\VEN_10EC&DEV_8179&CC_028000
PCI\VEN_10EC&DEV_8179&CC_0280

HP Recommended

Yep, you have a different model wifi adapter than the parts list indicated.

 

Here is the driver you need for that one...

 

This package contains the driver installation package for the Realtek RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63300.exe

HP Recommended

it didnt work.

HP Recommended
HP Recommended

that one did it. many thanks both of you.

HP Recommended

You're very welcome.

 

Don't forget to install the graphics driver from the support page I posted.

 

The graphics doesn't show up as needing a driver, but you will see a standard vga adapter listed under the display adapters device manager category if the graphics driver is missing.

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