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HP Recommended

Hello,


I need help with an issue. I have a HP EliteBook 840 G5, it originally had windows 10 .when my laptop turn automatically show a blue screen. Along with that it started showing this error: Your PC ran into a problem and needs to restart. Then it would restart automatically, the error shows for barely 1,2 seconds on a blue screen, I don't even have the time to read the whole error before it restarts.
 The error shows within 2,3 minutes after I turn on the laptop and then it restarts.

 

Kindly let me know how to resolve this issue.

Looking forward to your response.

1 REPLY 1
HP Recommended

WhatsApp Image 2023-11-18 at 19.34.03_550940c5.jpg

 I think this is the image your talking about

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