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Message 1 of 2
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my school has a donated HP laptop locked by BitLocker, no way to get the recovery key

HP Recommended
Elitebook 8440p
Microsoft Windows 7 (32-bit)

this is an older laptop that was donated a few years ago to my school.  We cannot get a recovery key to unlock BitLocker, nor can I re-install Windows 7.  Is this device trash?  

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Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer would be to replace the drive with one that is not locked and you should be able to reinstall W7.

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