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HP Recommended

hey,

my serial number is Edited which is pavilion G6 2103tu laptop but when i enter the serial number in hp support, it show HP Victus Gaming laptop 15

1 REPLY 1
HP Recommended

The serial numbers are reused, so you need to use your devices product number 

 

Valsimot_1-1755159915106.png

 

 




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