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HP Recommended
Microsoft Windows 10 (32-bit)

NVM thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Can you provide what exactly is written in the error.

Can you provide the model number of the PC

Model number

 

You can also start by performing HP diagnostics at boot and see if there are any errors.

Turn off the PC by holding the power button. Turn on PC and continously keep pressing ESC until startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

 

Let me know,

David

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2 REPLIES 2
HP Recommended

Hi,

Can you provide what exactly is written in the error.

Can you provide the model number of the PC

Model number

 

You can also start by performing HP diagnostics at boot and see if there are any errors.

Turn off the PC by holding the power button. Turn on PC and continously keep pressing ESC until startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

 

Let me know,

David

HP Recommended

hi,  i turned my laptop into the geek squad at best buy to check it out , i  appreciate you reaching out !

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