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‎07-26-2023 08:50 AM

HP Recommended
Product: HP Chromebook 14a-na0000 (55S46AV)
Operating System: Chrome OS

just got new chrome book having trouble getting the network to connect properly and can only sign in as guest

Category:
1 REPLY 1

‎07-29-2023 10:02 AM - edited ‎07-29-2023 10:38 AM

HP Recommended

Hi @ele12,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Chromebook x360  with no network. Not to worry I will help you to get a resolution to resolve the issue.

  • Step 1: Remove external devices
  • Step 2: Perform a hard reset
  • Step 3: Perform a system recovery 
    Click here to complete the troubleshooting steps. HP Chromebooks - Chromebook Operating System Does Not Load (Chrome OS)

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 


A_Gayathri
HP Support Community Administrator.
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