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Locked

‎06-02-2024 05:46 PM - edited ‎06-02-2024 05:47 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0032dx
Operating System: Microsoft Windows 11

My nvidia graphics card stopped being recognized by Windows. Sometimes when I restart the laptop it is recognized, but most often it is not. I have tried updating the driver from Nvidia, but get an error message indicating that the driver is not compatible with Windows. Sometimes the Nvidia page just locks on the one page of the update, and it freezes there. Any suggestions? I have the sinking feeling I need to get a replacement graphics card. Any suggestions on what graphics cards will work for this laptop? Or should I just dump HP and try something else?  

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