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    Fix Windows 10 Update Issues

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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operating system

HP Recommended

Hello!

The hard drive is out of order. No copy of the operating system on external media. Where can I download an image of the original operating system?

win7 x64 home prem

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Message 2 of 2
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HP Recommended

Hi:

 

Here is what you can do to reinstall W7 if you can still read the 25 characters of the W7 product key on your PC's case.

 

You can download a W7 Home Premium ISO file from this site at the link below.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

 

Click on the Windows ISO downloader link on the webpage.

 

I have zipped up and attached the Microsoft ISO to USB utility below so you can transfer the ISO file to a USB flash drive or DVD.

 

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