over heating issue while gaming

[Ramarun]

i have hp 15s-dr0002tx laptop.my laptop is heating too much while gaming.i check my cpu,gpu,ram it all working fine .

cpu-60%

gpu-46%

ram-70%

but mt laptop is heating only while gaming at medium settings, other time while using inter net,programs,it is not heating. is this is normal or not .please give some solution for my problem

[Jay_G24]

Hi @Ramarun

Welcome to the HP Support Community. 

Reinstall the graphics driver

1. Click Start, type Device Manager, and press Enter.
2. Find and double-click the category of device whose driver you wish to uninstall (for example, the graphics card would be listed under Display Adapters).
3. Right-click the device, and click Uninstall.

Restart your PC once & it should auto-reinstall a working driver.

Perform updates using  HP printer assistant-

refer to -How to Download, Install, and Use HP Support Assistant (Windows)

Symptoms of heat issues and causes of excessive heat  

The following list describes some of the issues caused by overheating in the notebook:  

·                                 Games stop responding during play.  

·                                 Windows stops responding during use.  

·                                 Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.  

·                                 When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.  

The following list describes some causes of excessive heat:  

·                                 Dust inside the laptop.  

·                                 A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  

·                                 Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  

·                                 High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  

Step 4: Using HP CoolSense technology  

Step 5: Placing the notebook in a cooler room  

Step 6: Testing for hardware failure  

If the hardware has failed, capture the failure ID and revert for further assistance.  

If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details

Hope this helps! Keep me posted. 

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