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Honor Student
Posts: 4
Member Since: ‎09-02-2016
Message 1 of 2 (163 Views)

phone calls from HP support

Product Name: HP Pavilion G6
Operating System: Microsoft Windows 10 (64-bit)

I have gotten 5 phone calls from someone saying there from HP Support and that someone has logged in from my IP address with various lap tops and cell phones.. and was that me.. i said no and they hamg up      the phone no is 1-877 -521-2139     i tryed phoning that number with no sucesss.  and there is no help number to call HP>   

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Posts: 7,345
Member Since: ‎07-16-2015
Message 2 of 2 (142 Views)

Re: phone calls from HP support

@kenvb

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation