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Honor Student
Posts: 2
Member Since: ‎06-26-2012
Message 1 of 5 (4,086 Views)

problem: HP Tools Drive E running out of space on new hp dv6

Hallo

I have a new (one month old) hp pavillon dv6 which suddenly being slow and show message saying that drive E:/HPTool is nearly full. the only thing I can find in HPTool that fills a lot is a file called rootfs, it fill 2,19 GB.

The E: patision says that 4.248.592.384 byte / 3,95 GB is used and that there are 3.383.296 byte / 3,22 MB free.

 

What do i do ? can I erase the file named "rootfs" ?

 

The path to "rootfs" are:   HPTOOLS(ESmiley Happy>Hewleth-Packard>Quickweb>rootfs

 

I need a simple answer because I´m not a computer expertSmiley Indifferent

 

Kind regards

Soren

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Member Since: ‎01-29-2009
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Re: problem: HP Tools Drive E running out of space on new hp dv6

[ Edited ]

Hi,

 

Please use this to fix:

 

  http://support.hp.com/us-en/document/c01508532

 

Regards.

 

 

BH
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Message 3 of 5 (4,082 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6

[ Edited ]

@Banhien: He is far more likely to have Windows 7 installed as an OS, not Vista. His is a new notebook.

 

Do not make any changes to the partitioning scheme unless you don't mind losing the ability to use System Recovery  from the F11 key.

 

The following images are to serve as an example for you.

 

Open the control Panel-->click on System and the in the System windows click on system protection. In System properties select the HP_Tools E: partition as I selected the Data D: partition and select the turn off protection option in the system protection window and then select apply and OK. Your notebook's HP_Tools ESmiley Tongueartition will now no longer fill up.

 

system protection.PNG

 

system protection1.PNG

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Member Since: ‎06-26-2012
Message 4 of 5 (4,076 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6

When I go into system protection I only see local disk C and recovery D, the E drive HPTOOLS are not shown in the listing ?????

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Message 5 of 5 (4,067 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6


SorenBeck wrote:

When I go into system protection I only see local disk C and recovery D, the E drive HPTOOLS are not shown in the listing ?????


The issue you are facing  was resolved for another member  by HP Expert Member MumboDog in this thread. It will be well worth your time to read the thread completely.

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

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